Legal Notice

Operating Company

HAVU LLC

Address

107-0062 Japan

Win Aoyama 942, 2-2-15 Minami-Aoyama, Minato-ku, Tokyo

Representative

Representative Member: Kei Kawashima

Contact

Phone: 03-6721-0642 (Weekdays 10:00–18:00 JST)

Email: hello@havu.cc

Prices

[For Users (Reservations / Experiences)] The price of food, beverages, experiences, and similar items reserved through the Service is the amount (tax included) displayed on each restaurant's page and on the reservation screens. The seller is each Listed Restaurant; the Company provides the venue for reservations and payments.

[For Restaurants (Listing Service)] Listing fees are charged on a subscription basis. Fees are provided in an individual proposal.

All prices are displayed tax included.

Service Provider Disclosure

The provider of food, beverages, experiences, and similar services related to reservations made through the Service is each Listed Restaurant. The name and other details of each Listed Restaurant are displayed on its restaurant page. Business information about a Listed Restaurant required under the Act on Specified Commercial Transactions (Japan) (e.g., address, phone number) will be disclosed without delay upon request. Please contact us using the details above.

Fees Other Than the Price of Goods or Services

Users are responsible for internet connection fees and similar communication charges. Cancellation fees may apply in accordance with the applicable cancellation policy.

Payment Methods

[For Users] Credit card payment (processed via Stripe, our payment service provider)

[For Restaurants] Bank transfer, credit card payment, or other methods designated by the Company

* Fees may apply depending on the payment method used.

Timing of Service Provision

[For Users] The Service is provided at the date and time specified upon reservation, once the reservation is confirmed.

[For Restaurants] Provided according to an individually agreed schedule after the contract is concluded.

Contract Term

In accordance with the individual contract terms. For ongoing services, please confirm the term at the time of application.

Returns and Cancellations

[For Users] Cancellations and changes to reservations are governed by the cancellation policy set by each Listed Restaurant. The cancellation policy is displayed on the reservation screens and elsewhere. Cancellation fees under the applicable cancellation policy (including in cases of no-shows or absences) will be charged to the credit card registered at the time of reservation. Due to the nature of the Service, refunds are not available after the service has been provided.

[For Restaurants] Due to the nature of the Service, cancellations or refunds may not be available after provision of the service has begun. For cancellation of an application prior to conclusion of the contract, please contact us.

System Requirements

The recommended environment for using the Local service is as follows:

1. The latest version of Google Chrome, Safari, Firefox, or Microsoft Edge
2. JavaScript enabled
3. An internet connection

Other Matters

For use of the Service, please also review the Company's Terms of Service and Privacy Policy.

If you have any other questions, please contact us at hello@havu.cc.